(Last Updated: 7th of December, 2025)

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This Privacy Policy explains how the ECT PrizePlay App, operated by European City Tech (ECT), collects, uses, stores, and protects personal information. By creating an account or using the App, you agree to the terms stated in this Policy.

1.0 Introduction

1.1 The ECT PrizePlay App collects and processes personal information to operate the App, provide rewards, ensure fair play, and comply with legal obligations.
1.2 This Policy applies to all users, including Sri Lankan and International players.
1.3 By using the App, you consent to the practices described herein. If you do not agree, discontinue use immediately.

2.0 Information We Collect

2.1 Information You Provide

When creating an account or interacting with the App, you may provide:
2.1.1 Full Name
2.1.2 Email Address
2.1.3 Country / Region
2.1.4 Age confirmation and parental consent status
2.1.5 Reward claim information (e.g., payment details or gift card region selection)
2.1.6 Communication content when contacting support

2.2 Automatically Collected Information

The App may collect certain data automatically through device and in-app activity, including:
2.2.1 IP Address
2.2.2 Device Type & Operating System
2.2.3 App version and usage logs
2.2.4 Ad engagement data (e.g., ad views required to issue rewards)
2.2.5 Crash logs and error reports
2.2.6 Region-based settings for reward eligibility
This data helps maintain app performance, security, and fair-play systems.

2.3 Third-Party Data Collection

The App may integrate with third-party services such as:
2.3.1 Google AdMob (ads and monetization)
2.3.2 Firebase / Firestore Database (account storage, analytics, security logs)
2.3.3 Email service providers (reward confirmation emails)

These providers may collect additional data according to their own privacy policies, which users agree to by using the App.

3.0 How We Use Your Information

3.1 Account & Gameplay Management

We use your information to:
3.1.1 Create and maintain user accounts
3.1.2 Track coin balances, streaks, and gameplay activity
3.1.3 Verify reward eligibility
3.1.4 Confirm region for gift card issuance
3.1.5 Prevent cheating, fraud, and abuse
3.1.6 Improve app performance and user experience

3.2 Communication

Your email may be used to:
3.2.1 Send region confirmation messages
3.2.2 Deliver gift card rewards
3.2.3 Provide support responses
3.2.4 Send verification requests during manual payout review
3.2.5 Notify users of policy updates or important account notices

3.3 Advertising & Monetization

3.3.1 The App uses rewarded ads to fund coin earnings and rewards.
3.3.2 Ad engagement data determines whether coins are issued.
3.3.3 Ad-related data is collected automatically by Google AdMob under their own privacy policy.

4.0 Legal Basis for Processing

We process your data under the following grounds:
4.1 Consent – When creating an account and agreeing to our Terms.
4.2 Legitimate Interests – Ensuring fair-play, preventing abuse, verifying rewards, improving app functionality.
4.3 Legal Compliance – Where data retention or investigation is required for fraud prevention.

5.0 How We Share Your Information

5.1 Internal Administrators

Only authorized ECT PrizePlay App administrators may access your data for:

• Reward verification

• Fraud detection

• Support and complaint handling

5.2 Third-Party Service Providers

We may share limited data with trusted service providers necessary for App operation, including:
5.2.1 Google AdMob (ads)
5.2.2 Firebase/Firestore (database, analytics)
5.2.3 Email delivery systems
All third parties operate under strict confidentiality and security commitments.

5.3 Legal Requirements

We may disclose information if required by law, regulation, or valid legal request.

6.0 Public Data Display

The App may publicly display the following non-sensitive information:
6.1 Username (if required in future events)
6.2 Country or region for reward purposes
6.3 Total coins or leaderboard positions (if public system is added later)

We will never display:

• Email addresses

• Home addresses

• Sensitive personal data

7.0 Data Retention

7.1 User account data is retained for as long as your account remains active.
7.2 Coin history, withdrawal records, and gameplay logs may be retained for fraud prevention and auditing.
7.3 Users may request data deletion at any time unless retention is legally required.

8.0 Data Security

8.1 We use administrative, technical, and physical safeguards to protect user data, including:

• Secure database systems

• SSL encryption

• Access-limited admin accounts

• Routine monitoring and security reviews
  8.2 No system is completely secure. Use of the App is at your own risk.

9.0 Your Rights

Users may:
9.1 Request access to their personal data
9.2 Request corrections to inaccurate information
9.3 Request deletion of their account and associated data
9.4 Withdraw consent for promotional communication

To exercise any of these rights, email:
📧 europeancitytech@gmail.com
Subject: Privacy Request

10.0 Children’s Privacy

10.1 The App is intended for users 18 years and older.
10.2 Users under 18 may use the App only with confirmed parental or guardian consent.
10.3 If underage use without consent is discovered, ECT will immediately remove the account and associated data.

11.0 Account and Data Deletion Policy

11.1 Users may request full account deletion at any time by emailing:
📧 europeancitytech@gmail.com
Include:

• Your name

• Email used in the App

• Statement requesting deletion

11.2 After verification, deletion will be processed within 7 working days.
11.3 Deleted accounts cannot be restored.
11.4 Reward claims pending during deletion will be voided.

12.0 Changes to This Privacy Policy

12.1 ECT may update this Privacy Policy at any time.
12.2 Updated versions will be published within the App and/or website.
12.3 Continued use after updates indicates acceptance of revised terms.

13.0 Contact Us

For questions or privacy-related concerns, contact:
📧 europeancitytech@gmail.com
Subject: Privacy Inquiry